Refund & Cancellation Policy

This policy explains when you can cancel an order and how refunds work at Clinex Academy.

Cancelling an order

Write here how a student can cancel an order before or after paying.

Refund eligibility

Write here when a refund is possible (for example, within how many days of payment, and how much of the course may have been watched).

Non-refundable cases

Write here the cases where no refund is given.

How to request a refund

Write here how to ask for a refund (for example, through the Contact page or WhatsApp) and what information to include.

Refund processing

Write here how long refunds take and how they are paid back (refunds for card payments go back to the same card through our payment provider, in Egyptian pounds).

Contact us

Clinex Academy, Cairo, Egypt. For any question about this policy, contact us through the Contact page.